Experiencing Packet Loss (Image Issue)

When the packet loss issue occurs, the issue image would show the following aspect.

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The packets of an image are accumulated from left to right for each row (from top to bottom). Therefore line artifacts by packet loss would be shown as horizontal line defects, and those line defects would have clear boundaries.
When you experience this defect, please check whether the communication configurations/settings have been properly set.

– Check Point –
1. Network Setting (referring to Service Manual)
2. LAN Card Specification (referring to Service Manual)
3. LAN Cable Specification (equal to or higher than CAT6)
4. (only for VIVIX-S) Upgrade the software to the latest version where VwFilter is applied (not VDD).
5. LAN Card Driver update

You can find the relevant technical note from the below link.
– Packet Loss Troubleshooting (TBD)